Important news about PINs
Singleload Universal Gift Cards
These prepaid cards (starting with 4249) do not have a PIN. To use this type of card select CREDIT. If the terminal asks you to enter a PIN, select OK or ENTER and sign the docket.
Reloadable Universal Gift Cards
These prepaid cards (starting with 4365) do have a PIN and cardholders are required to enter the PIN when making purchases face-to-face.
If you have forgotten your PIN you can reset it by logging into your account using your card number and 4 digit code on www.universalgiftcard.com.au or call 1800 174 239 and follow the steps to change your PIN.